Marcia is an acclaimed international professional speaker, author, consultant and coach. Her experience in understanding the difference between communication strategies that simply inform employees about what is happening and those strategies that engage employees in the process of change distinguishes her from her contemporaries.
Marcia’s approach when working with organizations that want to realise the benefits of their business transformation programs and information technology investments is by conducting Change Management Health Checks. The purpose is to identify those Aha moments that will create a paradigm shift if how employees and leaders think about the change process. A change management health check focuses solely on stakeholder engagement and is unique in this sector.
Marcia has also consulted extensively on change communication. Her consulting experience includes the following sectors; Financial Services, Banking, Health, Resources, Retail, Education, Logistics, Telecommunications, Insurance and Government as well as many others.