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Marilyn is a human potential expert and the author of the book Who’s Your Gladys which focusses on how to develop Customer retention to increase profits and create happy, connected customers (internal and external) that come back. She is also a listed as a recommended Human Potential Trainer by Jack Canfield, author of Chicken Soup for the Soul.
Marilyn offers practical tools to maximize success with customers and coworkers. She taps into the human desire to excel, maximize potential and helps staff in organisations see themselves as the CEO’s of their own careers.
