Every one is NOT like you!
When I was a child, my mother used to espouse the old adage… “You can’t please all of the people all of the time.” Whilst we know that not everyone will like you, it’s important to also know not everyone is like you. What’s the difference? Often when I speak to people about sharing ideas or information with their team, all I hear is frustration. For example, a finance manager who tried to upskill one of his team members by presenting her with, what was for him a life changing book, on how to use various Excel features. A few …
Brain Dump
With so many tasks, expectations and deadlines it is easy for things to fall through the proverbial gaps if you don’t have a strategy for collecting, sorting and categorising the importance of tasks to be done. When you don’t have a strategy, or it is very loose, the results can vary, from missing important deadlines, being unprepared for meetings or worse, feeling anxious and stress resulting in grumpiness when you get home or trouble sleeping. Whilst working with a global brand we explored the concept of a brain dump. A brain dump is simply an allocated block of time where …
Less is More
Don’t be tempted to put every single word you plan to say on the slide or a sheet of paper. When presenting to your colleagues, a board or at a conference, the audience want to hear what YOU have to say not read a screen or document. Too often because we know too much about our subject we A Overwhelm our audience with too much information so they remember very little B Sensory overload them with data or images in on screen presentations that distract or do not support what you are saying C Talk too fast Sometimes less is …
The Gift of Attention
Motivational Speaker and author Jim Rohn is quoted with saying “Give whatever you are doing and whoever you are with the gift of your attention.” In a world where a majority of people are constantly shifting from one task to another, where two minute noodles take is too long to cook, the art of presence and attention is often lost in amongst the “ticking” off of to-do items. Whilst multi-tasking may make you feel like you are getting more done without the gift of attention you may miss the one thing that could have made a difference. A difference to …
Asset vs Liability
Awhile ago, recruitment company Hays said it can cost up to 2 1/2 times an employee’s salary to replace them when they leave an organisation. Now sometimes you can stop people from leaving because maybe there was something missing that they were looking for in the organisation and that’s the only reason that they’re leaving. However, in a lot of instances, organisations tend to look at their staff as a liability rather than an asset. Realistically human capital is the most expensive thing in a business today. Sure you can have equipment, but equipment you can “rely” on in general …
Some things can’t be unseen…
I recently received an email from a prospective client. They reached out to me via email seeking a quote for intermediate Excel training. Rather than send a generic email back containing pricing to fix a self-diagnosed problem, my preference when I receive an email like this is to pick up the phone and have a conversation. I can’t quote on something when I don’t know what it is or what is needed to help fill the gap and solve someone’s problem. I called the person, we had a great conversation. I prepared a survey to go out to the team …
I wish I’d known….
I recently shared a graphic from business management platform solution provider Domo.com that visually presented the results from it’s Data Never Sleeps 2017 findings which Forbes.com quoted as being 2.5 quintillion bites of data. One of the challenges facing anyone in a leadership role is understanding and interpreting the “big data” that technology can produce. Whilst having more information at our fingertips is often presumed to be better than less, reality is if you can’t, or don’t know how to, analyse it, it really doesn’t matter. I was doing some one on one coaching with an executive in an organisation …
Making reports easy!
With so much reporting needed today, one of the challenges can be taking data in Excel and putting it into a Word report. Using a simple copy and paste is one of the most common things we see users do. But what if you need to insert larger sections of data that are landscape mode instead of Word’s traditional format, portrait?? Section breaks in Word enable you to change the layout of the page from portrait to landscape and back to portrait again. You can potentially save yourself hours of frustration in report preparation knowing this one element of Word. …
Per-fect vs Perfect
Many teams spend a lot of time crafting their client presentations or marketing materials. Liaising with the marketing and communications department, to ensuring the organisational logo is displayed in the appropriate location for brand consistency. However, rather than make our presentations perfect, I believe we should be perfecting our presentations instead. Recently I took time out to watch a documentary that has been around for awhile but I hadn’t had a chance to watch, The Comedian. It is a documentary on Netflix that follows Jerry Seinfeld and his step back into stand up comedy after the end of the successful …
Close the Loop on Risk
CAccording to an article by fortune.com, This Is the Top Reason People Quit Their Jobs—It’s Not Money, executive job board Ladders found in a survey of 16,500 members that the two most cited reasons for people leaving a role were boredom and long hours. Boredom doesn’t just happen. It progresses over time through long hours resulting in frustration and staff “switching off” because they’ve had it. When I work with executives and their teams, one of the most common things clients say is, “we used to have someone who did that but they left.” Sometimes it isn’t until a team …
