Everything is easy when you know how
Like riding a bike, everything is easy when you just now know to do it…. About 30 minutes into a recent one on one coaching with an executive, they shared that a colleague had recently raved about pivot tables in Excel. When the colleague tried to explain them, the executive told me of eyes glazing over, and head nodding but no comprehension. The executive shared that the concept of pivot tables remained one of those “mystery” in their mind. They wondered did they really need them and if so, how were they ever going to understand them? We chatted for …
Easy ways to increase your team productivity.
The impact of open plan offices on productivity is an ongoing debate. A recent Udemy workplace distraction report1 asked respondents what employers could do to reduce distractions. All of the suggestions made by the respondents could be initiated reducing distractions and increasing focus in enabling teams to work smarter not harder without costing a fortune. 37% said providing training on time management effective meeting skills etc. would reduce distraction. Whilst this may seem like “101” that everyone should know, reality is, in the “busyness” of our day to day operations and with an overwhelming work load, we often forget about …
You don’t need more work!
I recently worked with a sales manager who was a specialist in their industry. On a regular basis (twice a month) they would receive data from their IT department detailing sales by representative in a single Excel worksheet. The sales manager would save a copy of the file for each staff member, rename it with the staff member’s name, remove all the worksheets for other staff, then email the file to the relevant staff member for them to update current status of returns or claims. This task was done on average once a week. When the files were sent back the sales …
Distractions
When I ask people how long it takes to get back to where they were after they are interrupted by a phone call, a colleague with a “quick question,” an email or instant message ping, I get varying responses. Online learning platform Udemy’s 2018 Udemy In Depth: Workplace Distraction Report found 84% of workers estimated when they are distracted they are able to refocus in 30 minutes, but 60% of Baby Boomers believe they can get back to work in less than 5 minutes. The report quotes a UC Irvine study that indicates workers tend to compensate for interruptions by …
Are you overlooking the obvious?
Whenever I work with teams on their productivity, I notice a number of things, but there is one thing that regularly stand out as an opportunity to increase connection and collaboration that is regularly overlooked. The Expert Every team or organisation has one. The person “labelled” as the expert in Excel, expert at saying “NO”, getting stuff done, whatever it is. They are the “measurement tool” the organisation and their teams use to compare and contrast their own expertise. Am I better at this than that person, or are they better than me? If a person is considered to be …
How’s Your Communication?
I recently facilitated a work/life balance presentation for a client. I believe work/life balance isn’t final. That you don’t just achieve it and stay there forever. That it ebbs and flows as life changes and work alters and we need to be able to deal with all the physical, mental and emotional strains this places on ourselves and our teams. In a world of instant access, this simply means managing time and managing expectations – our own and others. However, one of the challenges with this is that we often apply our own expectations to other people and as a …
Less is More
Don’t be tempted to put every single word you plan to say on the slide or a sheet of paper. When presenting to your colleagues, a board or at a conference, the audience want to hear what YOU have to say not read a screen or document. Too often because we know too much about our subject we A Overwhelm our audience with too much information so they remember very little B Sensory overload them with data or images in on screen presentations that distract or do not support what you are saying C Talk too fast Sometimes less is …
How do you plan to measure your productivity this week?
How do you plan to measure your productivity this week? Workplace expectations haven’t changed much in the last twenty plus years. When I started working in the late 1980s, “productivity” was measured by the number of hours you spent in the office. That was the way you “measured” it. Today it seems to be unconsciously measured by the number of emails that are being exchanged, who has received them and the time they were sent, like a digital badge of honor. More often than not, busyness is perceived as a sign of being productive, but does busyness equate to productivity?” …
Some things can’t be unseen…
I recently received an email from a prospective client. They reached out to me via email seeking a quote for intermediate Excel training. Rather than send a generic email back containing pricing to fix a self-diagnosed problem, my preference when I receive an email like this is to pick up the phone and have a conversation. I can’t quote on something when I don’t know what it is or what is needed to help fill the gap and solve someone’s problem. I called the person, we had a great conversation. I prepared a survey to go out to the team …
Per-fect vs Perfect
Many teams spend a lot of time crafting their client presentations or marketing materials. Liaising with the marketing and communications department, to ensuring the organisational logo is displayed in the appropriate location for brand consistency. However, rather than make our presentations perfect, I believe we should be perfecting our presentations instead. Recently I took time out to watch a documentary that has been around for awhile but I hadn’t had a chance to watch, The Comedian. It is a documentary on Netflix that follows Jerry Seinfeld and his step back into stand up comedy after the end of the successful …
